Epos Software
Instant Loyalty. This database driven customer relationship management system has been developed for retail, hospitality, leisure and similar applications where there is need to capture information about customers and their spending habits.

The system enables the smaller operator to compete on equal terms with the majors and attract business from them. Low cost magnetic cards are used to capture information on the customer when the card is swiped through the terminal.

Total Control is a comprehensive back office system that gives the tools to manage the data provided powerful reporting, product and price file maintenance, customer account capabilities and Epos system configuration facilities giving the user total control of the business.

Easy to use
With its simple icon driven menus Total Control is quick to learn and easy to use. Password protection means access to all or part of the system can be restricted to authorised users. On-line context sensitive help is available at anytime by pressing the FI (help) key.

Total Drilldown runs in conjunction with Total Loyalty and gives enhanced data capture, reporting and data mining capabilities.

It is used in applications where Total Loyalty is linked with an Epos system and captures detailed sales transaction data.

Powerful Searches
The search engine enables sophisticated searches to be conducted, which enable the effect of, say, a product promotion or a marketing letter to be measured.

Data from product promotions can be valuable to suppliers, and often they will assist with promotional costs if the results are made available to them.

Total Stock is a powerful, easy to use stock control system for all types of retailer. Comprehensive reporting and automatic recorder functions give the smaller retailer all the benefits the majors have enjoyed for years.

Effective Stock Control
Maintaining effective control over stock is important in all types and sizes of retail operation, but it can be critical in the smaller one. At best, the owner-manager of the smaller retail outlet flirts with losses when stock becomes unbalanced.

Fidelity’s Total Stock gives hospitality and retail operators the tools to manage this financially critical and time-consuming area of the business quickly and easily.